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Customer journeys are becoming more varied and complex than ever. It’s no longer about the one perfect journey or brand campaign or video; it’s about personalisation....

Luxury Shopping in the Digital Age

Luxury brands began dipping their toes into the digital space, already several years ago. When it comes to digitization, though, many of these brands still remain reluctant. The somewhat dated...

Workplace performance Researchers at University of California, Berkley found that within the modern workspace, one distraction overshadows all others. Speech distraction was identified by workers as their number one pet peeve,...